We want your experience with us to be easy and hassle-free. If, for any reason, you are not completely satisfied with a purchase, you may return most items within 30 days of receipt for an exchange or full refund.
Customers are responsible for completing a RMA Request Form for all returns and for any applicable return charges unless the item is defective, incorrect or broken.
We are unable to accept a return without a completed RMA Request Form. Please note that in order to complete this form, a printer will be required.
To begin the RMA Request process, please enter your Order/Reference Number and E-mail Address/ 5-digit Billing Zip Code and click "Next". For orders placed on Amazon.com or Buy.com, please use the ship to zip code associated with your order rather than the bill to zip code to access the RMA form.
Please feel free to contact us if you have any questions via phone or email.